Shipping Policy
At Adapters Cable, we aim to deliver your order swiftly and securely. Here’s an outline of our shipping policy:
Processing Time: Orders are processed within 1-2 business days. Orders placed over the weekend or on holidays will be processed the next business day.
Shipping Options: We offer various shipping options to meet your needs, including standard, expedited, and express shipping. The shipping rates and delivery times will be calculated at checkout based on your location and selected service.
International Shipping: We ship worldwide. Please note that international customers are responsible for any customs duties, taxes, or additional fees required by their country.
Tracking: Once your order is shipped, a tracking number will be sent to your email. This allows you to monitor your package as it makes its way to you.
Shipping Delays: While we strive for timely deliveries, delays may occur due to weather, carrier issues, or other unforeseen events. We will keep you informed of any such delays.
Return Policy
Your satisfaction is our priority, and we want you to be fully satisfied with your purchase. Please review our return policy below:
Return Period: We accept returns within 30 days of the purchase date. Items must be unused, in their original packaging, and in resellable condition to qualify for a refund.
Return Process: To initiate a return, please contact our customer support team, who will provide instructions and a return authorization number. Returns without authorization may not be accepted.
Refunds: Once we receive and inspect your return, we’ll process your refund to the original payment method within 7-10 business days. Shipping fees are non-refundable unless the return is due to a product defect or error on our part.
Exchanges: If you need to exchange an item, follow the return process and place a new order for the item you prefer.
Defective or Damaged Items: If you receive a defective or damaged product, please contact us immediately. We’ll work to resolve the issue with a replacement or refund, as appropriate.
Contact Us
For questions or assistance with shipping or returns, our customer service team is here to help. Please don’t hesitate to reach out to us!